Customer care Representative- Check ‘n Go/Allied Advance Loan
Can you enjoy supplying exceptional solution and building enduring consumer relationships? Do you want to go beyond conventional retail jobs and begin to build your job? Have you got curiosity about being part of an industry-leading monetary solutions business? Do you want to create your following move? If that’s the case, we wish to speak with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates have reached one’s heart of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial category of businesses. Daily in urban centers and towns around the world, they have been greeting clients, processing loan requests, responding to inquiries about services and products, marketing new services, and much more — all with all the aim of delighting our respected clients. We offer cash solutions the real deal people and make an effort to function as very first option for everyday monetary solutions. Our team people give attention to building relationships to make certain consumer requirements are now being offered utilizing the most readily useful services and products we could offer.
- Relationship management: place our clients in the center of every thing we do. Exemplify our Product product product Sales tradition. Provide and teach clients regarding the item profile. Escalate problems to your shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight using the consumer.
- Cash maneuvering: Handle and count currency, money, and coins to add building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet along with other money control demands. In charge of bank deposits or bank pick-ups. Balance batch that is individual with shop product product product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: response phone inquiries in reaction to basic concerns, client applications, needs or other problems. Spot outgoing consumer courtesy and collection phone phone calls prior to federal laws and shop running procedures.
- Brand Ambassador: improve the Check ‘n get brand name skillfully and make sure shop look ( external and internal) is maintained to business criteria. Help in the execution of most business marketing plans and programs, ensuring accurate and prompt set-up, exemplary execution and within founded due dates.
Minimal Education and Enjoy Involved:
- Couple of years sales that are previous customer support experience chosen.
- 2 yrs cash control experience chosen.
- Should have own private transportation that is reliable conformity with posted policy and procedure. This could NOT add public transportation, transport from household or buddies. Must keep a valid license and legitimate car insurance while utilized by the organization.
Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance coverage), a nice premium time off system, 401k retirement plan, tuition reimbursement, and an engaging work place.
About Axcess Financial:
We have been an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to address their individual funds whenever, where and just how they desire. It is our mission to have individuals the income they want whenever it is needed by them. We make certain we achieve this in a real means that is accountable and inside their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a diverse workforce. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any class that is protected.
This publishing is meant to spell it out the nature that is general of work likely to be done and it is maybe maybe not a thorough a number of all duties, duties and abilities necessary for the career.